Privacy Policy
We respect your privacy and are committed to protecting your personal information. This policy explains how we collect, use, and safeguard your data.
Last updated: March 2025
Overview
WARHUNT ("we", "our", or "us") is committed to protecting your personal information and your right to privacy. This Privacy Policy explains what information we collect, how we use it, and what rights you have regarding your personal data when you shop at our Shopify store.
By placing an order or using our website, you agree to the collection and use of information in accordance with this policy.
Information We Collect
When you place an order or interact with our store, we may collect the following personal information:
- Full name — for order processing and delivery
- Delivery address — street, city, and province
- Phone number — for delivery coordination and order confirmations
- Email address — for order confirmations and support (if provided)
- Payment preference — COD or online payment method
- Device and browsing data — collected automatically via cookies (see Cookies section)
How We Use Your Information
Your personal information is used exclusively for legitimate business purposes:
- Processing and fulfilling your order
- Coordinating delivery with our courier partners
- Sending order confirmation and delivery updates via SMS or WhatsApp
- Responding to your customer support inquiries
- Improving our products, services, and website experience
- Complying with legal obligations
We will never use your data for purposes unrelated to your order without your explicit consent.
Information Sharing
We do not sell, trade, or rent your personal information to any third parties. Your data is only shared in the following limited circumstances:
- Courier partners (TCS, Leopards, M&P, BlueEx) — only your name, phone, and address for delivery purposes
- Shopify — as our e-commerce platform provider, Shopify processes order and payment data in accordance with their Privacy Policy
- Legal requirements — if required by law or a court order in Pakistan
Data Security
We take reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse. Our website uses HTTPS encryption for all data transmission, and access to customer data is restricted to authorized personnel only.
However, no method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.
Cookies
Our website uses cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic. Cookies are small text files stored on your device.
We use cookies to:
- Remember items in your shopping cart
- Understand how visitors use our website
- Improve website performance and user experience
You can disable cookies in your browser settings at any time. Note that some parts of the website may not function correctly without cookies.
Third-Party Services
Our store is powered by Shopify. Your order and payment data may be processed by Shopify and our payment gateway providers in accordance with their own privacy policies. We encourage you to review Shopify's Privacy Policy at shopify.com for more details.
We may also use analytics tools (such as Google Analytics) to understand website usage. These tools may collect anonymized data about your visit.
Your Rights
You have the following rights regarding your personal data:
- Access: Request a copy of the personal data we hold about you
- Correction: Request that we correct any inaccurate information
- Deletion: Request that we delete your personal data (subject to legal obligations)
- Opt-out: Opt out of any marketing communications at any time
To exercise any of these rights, please contact us via WhatsApp or email with your request.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, including order processing, legal compliance, and dispute resolution. Order data is typically retained for a minimum of 2 years as required by standard business practices in Pakistan.
Changes to This Policy
We reserve the right to update this Privacy Policy at any time. When we make changes, the revised policy will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically. Continued use of our store after changes constitutes your acceptance of the updated policy.
Questions About Your Data?
If you have any questions about how we handle your personal information, please contact us directly.
